Header graphic for print
Retail Law Advisor

Category Archives: Risk Management

Subscribe to Risk Management RSS Feed

Cyber Liability Insurance – Does Your Retail Business Need It?

Posted in Insurance, Intellectual Property, Liability, Risk Management

The news is full these days of hackers stealing credit card and other customer information from United States retailers such as Home Depot, Target, and Neiman Marcus (and the federal government) among others. These mega-breaches make great headlines, but what about smaller retailers? Are smaller retailers and restaurants targets for cyber criminals? The answer is… Continue Reading

Are You Ready for the Attack? Online Brand and Reputation Protection

Posted in Intellectual Property, Retail, Risk Management

It starts with an inaccurate, possibly fake, online review. Then a post appears on a consumer complaint forum. Suddenly, there is a surge of false postings about your company on social media sites. Invariably, these anonymous postings appear prominently in search engine results, including Google. If you haven’t implemented proactive monitoring for attacks and are… Continue Reading

It’s Snowing (Again!) – What Responsibility Does a Landlord Have for Snow and Ice Removal?

Posted in Compliance, Landlords, Restaurants, Retail, Risk Management

After four major snowstorms have buried much of Massachusetts in more than six feet of snow, and with other areas of the country dealing with storms of their own, landlords nationwide are wondering how responsible they are for clearing and managing snow and ice that has accumulated in their parking lots and on their sidewalks…. Continue Reading

Release of the iPhone 6 — Is Apple Riding the Security Wave?

Posted in Banking, Retail, Retail Sales, Risk Management, Technology

Another month brings another reported massive data breach. On September 8, 2014, Home Depot confirmed that its payment data systems had been breached, potentially impacting customers using payment cards at the retailer’s US and Canadian stores beginning in April 2014. The breach was purportedly aided in part by a new variant of the malicious software… Continue Reading

From Strips to Chips: How Recent Data Breaches Threaten to Impact Your Point of Sale

Posted in Intellectual Property, Risk Management, Technology

The costs of recent data breaches have been staggering. In Target’s case, 40 million credit and debit card accounts were hacked, and the personal information of 70 million people was stolen. The cost to Target: $17 million in net expenses and a 46% decline in profits in the fourth quarter that ended February 1, 2014…. Continue Reading

Climate Change Preparedness: Cities Planning for a Rising Tide

Posted in Environmental, Municipalities, Retail, Risk Management

Hurricane Sandy and other recent events have highlighted the vulnerability of coastal cities to the effects of climate change, which appear to include more frequent and more extensive coastal flooding. In the wake of these events, coastal cities such as Boston and New York City have undertaken comprehensive climate change preparedness planning processes to review… Continue Reading

Review Your Retail Company’s Existing Business Interruption Insurance to Ensure Proper Coverage

Posted in Insurance, Restaurants, Retail, Risk Management

We welcome our affiliate, Fort Hill Risk Management LLC, as a guest blogger for today’s post. It is our hope that this advisory may help retailers address insurance issues in the wake of the Boston Marathon tragedy and other disruptions. The bombings at the Boston Marathon have been extraordinarily difficult for individuals and businesses alike. The… Continue Reading

Hacking It in the On-Line Environment: Mitigating Harm from Cyberattacks

Posted in Intellectual Property, Retail, Risk Management, Technology

Cyberspace has been abuzz with discussions about the recent hacking of Burger King’s Twitter account and the ensuing scramble to exercise damage control. The perpetrators who took over the account were able to post profane messages and change the profile picture to a McDonald’s logo, claiming that Burger King had been acquired by its rival…. Continue Reading

Staying High and Dry: Considerations of Landlords and Tenants in Floods

Posted in Insurance, Landlords, Risk Management, Tenant

While landlords and their tenants in areas like New York City continue to recover from flooding in the wake of Hurricane Sandy, landlords and tenants of one of Washington, D.C.’s premier waterfront destinations are still reeling from the after effects of a 2011 storm that caused severe flooding in the nation’s capital. According to the… Continue Reading

When The Unthinkable Happens: Owner Liability For Homicide In Shopping Malls

Posted in Landlords, Liability, Retail, Risk Management

In the wake of recent open mall shootings in New Jersey, Toronto, Michigan and Texas, many observers reacted by wondering how these incidents could have been prevented and who may share responsibility for them. The extent of a property owner or landlord’s liability may be surprising. For example, a July 2012 decision by a New… Continue Reading

Do You Have Massachusetts Customers? Beware of the Data Protection Rules

Posted in Intellectual Property, Risk Management, Technology

Are you aware of the Massachusetts Data Protection regulations? You should be. Even if you are located outside of the Commonwealth of Massachusetts, you are subject to the regulations if your company owns, stores or licenses personal information about a resident of the Commonwealth. The regulations, which have been in effect since March 1, 2010,… Continue Reading

Reality TV: The Latest Retail Trend?

Posted in Employment, Risk Management

Most readers are probably well acquainted with reality television programming as a genre and with titles such as “Undercover Boss,” “The Apprentice” and “Keeping Up with the Kardashians.”  The seemingly insatiable public appetite for reality television programs can present an inviting promotional opportunity for retail businesses and their leading figures. Imagine your retail company’s namesake… Continue Reading